Privacy Policy

Last Updated: September 10, 2026

1. Introduction

Welcome to BrainExa Academy (“BrainExa Academy”, “we”, “us”, or “our”).

BrainExa Academy is committed to protecting the privacy and security of students, parents/guardians, visitors, participants, and other users who interact with our website, courses, educational programs, examinations, competitions, and related services.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use our website www.abacuscompetition.in, register for our courses or competitions, submit an enquiry, make a payment, or otherwise interact with BrainExa Academy.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with BrainExa Academy, we may collect the following information:

A. Personal Information

When you register for a course, competition, examination, or submit an enquiry, we may collect information such as:

  • Student’s full name.
  • Parent’s or guardian’s name.
  • Mobile or telephone number.
  • Email address.
  • Residential or correspondence address.
  • Date of birth or age, where required for registration or eligibility.
  • School or educational institution details, where applicable.
  • Course, batch, competition, or examination details.
  • Information required for certificates or participation records.

B. Communication Information

If you contact us by telephone, email, WhatsApp, contact forms, or other communication channels, we may retain the information you provide, including your enquiry and correspondence, to respond to your request and maintain appropriate records.

Our website’s contact form may request information such as your name, mobile number, email address, subject, and message.

C. Payment and Transaction Information

When you make a payment for a course, competition, examination, or other service, payment transactions may be processed through third-party payment gateways or financial service providers.

BrainExa Academy may receive transaction-related information necessary to confirm and maintain payment records. We do not intend to store complete debit-card, credit-card, CVV, UPI PIN, banking passwords, or other sensitive payment credentials on our own servers.

You should review the privacy policies of the payment service provider used for your transaction.

D. Website and Technical Information

When you access our website, certain technical information may be collected automatically by our website, hosting provider, analytics tools, security systems, or other service providers. This may include:

  • IP address.
  • Browser type and version.
  • Device information.
  • Operating system.
  • Pages visited.
  • Date and time of access.
  • Referring website or page.
  • General website usage information.

This information may be used for website security, maintenance, analytics, troubleshooting, and improving our services.

3. How We Use Your Information

BrainExa Academy may use the information collected for legitimate educational, administrative, operational, and business purposes, including:

  • Processing course and competition registrations.
  • Managing student and participant records.
  • Providing educational services and course access.
  • Communicating important information regarding classes, courses, examinations, competitions, schedules, and events.
  • Responding to enquiries and requests.
  • Processing and confirming payments.
  • Issuing certificates, results, receipts, or other educational records.
  • Providing customer support.
  • Improving our website, courses, programs, and services.
  • Preventing fraud, misuse, unauthorized access, and security threats.
  • Maintaining business and accounting records.
  • Complying with applicable legal and regulatory requirements.

4. Children’s and Students’ Privacy

BrainExa Academy provides educational programs and competitions that may involve students who are minors.

Where information relating to a minor is submitted for registration or participation, we expect the information to be provided by, or with the knowledge and authorization of, the student’s parent or legal guardian.

Parents and guardians are encouraged to review the information submitted on behalf of their children and contact us if they have questions or concerns regarding the collection or use of such information.

We do not knowingly seek unnecessary personal information from children beyond what is reasonably required to provide our educational, registration, examination, or competition services.

5. Use of Cookies

Our website may use cookies and similar technologies to improve website functionality, user experience, security, and performance.

Cookies may help us:

  • Remember certain website preferences.
  • Understand how visitors use our website.
  • Improve website navigation and functionality.
  • Monitor website performance and security.

You may be able to control or disable cookies through your web browser settings. However, disabling certain cookies may affect some website functionality.

6. Sharing of Information

BrainExa Academy does not sell or rent personal information to third parties.

We may share information with trusted third parties when reasonably necessary to provide our services or operate our business, including:

  • Payment gateway and financial service providers.
  • Website hosting and technical service providers.
  • IT, security, and software service providers.
  • Communication and messaging service providers.
  • Service providers assisting with course or competition administration.
  • Professional advisers, where necessary.
  • Government authorities, regulators, law-enforcement agencies, or other entities where required by applicable law.

Third-party service providers may process information on our behalf and are expected to handle such information appropriately.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted to or through our website.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including:

  • Providing educational and competition services.
  • Maintaining student and participant records.
  • Processing transactions and maintaining financial records.
  • Resolving disputes and enquiries.
  • Complying with legal, accounting, and regulatory obligations.
  • Protecting our legitimate business interests.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, payment gateways, social media services, or other external services.

BrainExa Academy is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage users to review the privacy policies and terms of any third-party website or service before providing personal information.

10. Communications

By providing your contact information to BrainExa Academy, you may receive communications related to:

  • Course enrollment.
  • Class schedules.
  • Competition registration.
  • Examination information.
  • Results and certificates.
  • Important service updates.
  • Payment or registration confirmations.
  • Responses to enquiries.

Where permitted by applicable law, we may also send information about relevant educational programs, courses, competitions, or services.

You may contact us if you wish to stop receiving non-essential promotional communications.

11. Accuracy of Information

We request users to provide accurate, complete, and up-to-date information when registering for our services.

If any information provided to BrainExa Academy is incorrect or changes, you may contact us to request an appropriate correction or update, subject to verification and applicable requirements.

12. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

  • Request information about the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of information where legally permissible.
  • Withdraw consent where processing is based on consent.
  • Raise questions or concerns regarding our use of your information.

Certain information may need to be retained where required for legal, accounting, regulatory, security, or legitimate business purposes.

To exercise a privacy-related right or raise a concern, please contact us using the details provided below.

13. Data Breach and Security Incidents

If BrainExa Academy becomes aware of a security incident that materially affects personal information, we will take reasonable steps to investigate, contain, and address the incident and make any notifications required by applicable law.

14. Changes to This Privacy Policy

BrainExa Academy may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated Privacy Policy will be published on our website with a revised “Last Updated” date.

We encourage users to periodically review this page to remain informed about how their information is handled.

15. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact BrainExa Academy.

BrainExa Academy
Office Address: HCO: 50, District Yamuna Nagar, Haryana, India
Phone: +91-7988450590
Email: abacuscompetition.info@gmail.com
Website: www.abacuscompetition.in

Office Hours: 9:00 AM – 6:00 PM

16. Acceptance of This Policy

By using the BrainExa Academy website, registering for a course or competition, submitting an enquiry, or otherwise providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please refrain from providing personal information or using services where such information is not necessary.

BrainExa Academy
Skills Today, Success Tomorrow

loader
Scroll to Top